EU User Consent Policy

 

  1. Introduction

At Cloncaia, we value your privacy and are committed to protecting your personal data. This User Consent Policy explains how we collect, process, and store your personal data when you visit our website Cloncaia and use our services, in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (EU Cookie Law).

By using our website and services, you acknowledge and consent to the practices described in this policy.

  1. Information We Collect

We collect and process the following types of data:

  • Personal Identification Information: Name, email address and shipping addresses. We use third-party payment providers like Paypal for payment matters.
  • Technical Information: IP address, browser type, device type, operating system, and other technical details related to your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. These cookies allow us to remember your preferences, analyze website traffic, and personalize content.
  1. Cookies and Consent

To ensure a seamless user experience, we use cookies. Cookies are small files stored on your device that help us analyze website traffic, personalize content, and improve site functionality. We use the following types of cookies:

  • Essential Cookies: These are necessary for the operation of our website (e.g., shopping cart functionality, login sessions).
  • Analytics Cookies: These allow us to collect data on how visitors interact with our site (e.g., Google Analytics, Hotjar).
  • Marketing Cookies: These cookies are used for targeted advertising (e.g., Google Ads, Facebook Pixel).

Consent Management

When you first visit our website, you will be presented with a cookie banner that requests your consent to use cookies. You can manage or withdraw your consent at any time by clicking on the "Cookie Settings" link in the footer of our website.

  • Accept All Cookies: By accepting all cookies, you consent to the use of all cookies as described in this policy.
  • Reject Non-Essential Cookies: If you reject cookies, we will only use essential cookies necessary for the operation of the website.
  1. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, deliveries, and customer support.
  • To improve our website and services based on user feedback and behavior analysis.
  • To provide targeted advertising and promotions.
  • To comply with legal obligations and protect our business interests.
  1. Data Sharing and Third Parties

We may share your data with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted partners who provide services such as payment processing, shipping, email communication, and analytics.
  • Legal Obligations: We may disclose your information if required to do so by law, such as to comply with a subpoena or other legal process.
  • Marketing: We may share your data with third-party advertisers for targeted marketing, but only with your explicit consent.
  1. Your Rights

As a resident of the European Union, you have the following rights regarding your personal data under the GDPR:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can correct any inaccurate or incomplete information we have about you.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain conditions.
  • Right to Object: You can object to the processing of your data, particularly for marketing purposes.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
  • Right to Withdraw Consent: You can withdraw your consent at any time by adjusting your cookie settings or by contacting us.

To exercise any of these rights, please contact us at [Your Contact Information].

  1. Data Security

We implement a range of security measures to ensure the protection of your personal data. These include encryption, firewalls, and secure access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

  1. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer necessary, we will delete or anonymize it.

  1. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice (e.g., email notification). Please check this page regularly to stay informed.

  1. Contact Us

If you have any questions or concerns about this User Consent Policy or how we handle your personal data, please contact us at:

Priorp LLC T/C Cloncaia
407 LINCOLN RD SUITE 6H PMB 1358
MIAMI BEACH, FL 33139
support@cloncaia.com
Tel : US: 18008015614                                    Europe: 00353871811875